Refund & Returns Policy
At Wildwood Wonders Mart, we are committed to providing quality art and painting products and a smooth shopping experience. Every order is carefully checked and packed before dispatch.
1. Refund Eligibility
You may be eligible for a refund or replacement if:
- You receive an incorrect product or quantity.
- The product arrives damaged or defective.
- Items or accessories are missing from your order.
- The shipment is confirmed as lost or affected by a verified courier-related issue.
2. Reporting an Issue
Please contact us within 48 hours of receiving your order if you experience any issue.
Please provide:
- Order ID
- Clear photos/videos of the product and issue
- Photos of the packaging
- A brief description of the problem
Customer Care: +91 7305119997
3. Return Conditions
Returns are accepted only after approval from our Customer Support Team.
Unless the product is damaged, defective, or incorrect, returned products must be:
- Unused and in original condition
- In original packaging, where applicable
- Accompanied by original accessories or components
Personalized, customized, or specially prepared products may not be eligible for return unless they are received damaged, defective, or incorrect.
4. Refund Process
Once a refund is reviewed and approved:
- The refund will generally be issued to the original payment method.
- Most approved refunds are processed within 10–15 business days.
- Actual crediting time may vary depending on the bank or payment provider.
5. Order Cancellation
If you wish to cancel or modify an order, please contact us as soon as possible at +91 7305119997.
Cancellation or modification may not be possible once an order has entered processing, packing, customization, or shipping.
6. Contact & Policy Updates
For questions or assistance regarding refunds and returns:
Wildwood Wonders Mart
Customer Care: +91 7305119997